The best customer service techniques you can easily implement. Empower your team with ten best practice customer service techniques to professionally deal with some of the most common customer interactions like:
How to deal with an angry customer?
How to handle the requests for discount in a professional manner?
How to turn negative experiences into positive ones?
And more...
This is a Virtual Training session 3 hour program. Digital Files for engagement will be sent prior to scheduled Training session.
BEST practice customer service skills training
Live training session via online meeting. All sales are final. No refunds.
Customer understands this is a 3 hour Live VIRTUAL program, any rescheduling within 48 hours of training session will result in a 250.00 fee.
Failure to rescheudle in timely manner will default access to Live virtual session. Digital assets will be delivered to customer and will allow for in house use/presentation of program without live agent guidance.